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Our service promises

Setting out the minimum you can expect from Foundation Housing.

We have worked with residents to develop our service promises so that we can ensure our service is as good as it can be.

These promises outline the minimum level of service you can expect from us.

The promises cover:

You can find out more about our service promises Contact us, or view the leaflet below.

If at any time you believe the service you receive falls below these standards, please let us know and we will do our best to put it right.

We review our service promises regularly and update them to reflect our customers' views.

Foundation Housing Association
Registered Office:
Memorial House, Stenson Road, Whitwick Business Park, Coalville, Leicestershire, LE67 4JP

Tel: 0116 254 4230 Fax: 0116 258 7806

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