Involving our customers
Why get involved with Foundation Housing Association (FHA)?
We believe that we should be accountable to our customers for the policies we follow, the standards of service we deliver and the decisions we make.
Accountablility includes providing full and clear information about your tenancy, the support we provide, and our activities as a landlord. However, this is only a starting point. We also need to ensure that we can listen to your views and allow these to influence our decisions.
We believe that getting involved is an enjoyable and valuable exercise in itself, with customers bringing their skills and knowledge to the table as well as learning and developing themselves. Involvement helps us improve services, meet customers' needs and build better communities.
Why not get on board and have your say?
How you can get involved
There are many different ways in which you can become involved in Foundation Housing and influence decisions that affect you.
You don't have to attend lots of meetings to have your say, please navigate your way through our involvement pages to find a way that suits you best.
Look through the links on the left to see the ways you can get involved.
If you would like to speak to our Community Development and Projects Coordinator, Tony Brooks, please call 0116 2587814.
