Making your home right for you
If you have mobility problems and need alterations or adaptations to your home, such as grab rails in the bathroom or a shower rather than a bath, then our in-house Access Team may be able to help you.
We have a limited budget available for these alterations and therefore we may have to prioritise according to need, but grants may be available from other sources and we can give you advice about this if we are unable to help.
How does it work?
First you need to contact the Access Team:
T: 0116 254 4230 or 0844 892 9000
Or Contact us through this website.
If we can help, you will be placed on our waiting list. Having a supporting letter from your doctor will be of great assistance to increase your position on the waiting list. When your name reaches the top of the list, our occupational therapist, and sometimes our contractors (equipment suppliers), will arrange to visit you.
The occupational therapist assessment is to determine what disabilities you have and how these affect your day to day life. From this, recommendations will be made for equipment or adaptations that will help you. You will receive a written report detailing this information.
Sometimes, depending on your financial circumstances, you may be required to make a contribution to the cost of the equipment or adaptations. This will be discussed with you.
We will then arrange for the work to be carried out and ask you to complete a satisfaction questionnaire.