Annual Report 2006
21/11/2006
Our annual report 2006 shows a change in our organisational culture with customers being more central to our business hence the theme ‘Closer to our Customer’. Our report focuses on our tenant stories where we have changed lives, our performance which is improving across all areas, and our drive to achieve excellence over the next few years. We hope you enjoy reading it and welcome any feedback – we value all feedback as constructive in helping us improve things.